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Please note that some of the information you may access here is of a proprietary nature and use or disclosure of this information is covered by your license agreement.
For severity 1 and 2 issues in your production environment, support is available 24 X 7 X 365. Support for severity 3 and 4 issues is available from 7:30am to 5:30 pm (CT), Monday through Friday except holidays.
Do Not report Sev-1 or Sev-2 issues Via Email.
All Severity 1 & 2 issues should be reported by phone at
|Customer Support Toll Free:||1-866-309-9326|
DMB Holidays 2013
|New Years Day||Tuesday, January 1|
|Martin Luther King Day||Monday, January 21|
|President's Day||Monday, February 18|
|Memorial Day||Monday, May 27|
|Independence Day||Thursday, July 4|
|Labor Day||Monday, September 2|
|Thanksgiving||Thursday, November 28|
|Day after Thanksgiving||Friday, November 29|
|Christmas||Wednesday, December 25|